Shipping Policy

SOFT NEXA.SITE, all of our services are delivered digitally, so there is no physical shipping involved. Once your custom logo or mockup design project is completed and approved, we deliver the final files directly to you via email or through a secure download link. This ensures a fast, convenient, and environmentally friendly delivery process with no waiting time or shipping fees.

After you approve the final design, you will receive your files in commonly used formats such as PNG, JPG, SVG, PDF, or any other format agreed upon during the project. We ensure all files are high quality and print-ready, along with any necessary variations, so you can use your branding seamlessly across websites, social media, and other platforms.

Turnaround times vary depending on the package selected and the complexity of the project. Generally, initial design concepts are delivered within a few business days, with final delivery completed after your feedback and requested revisions are addressed. We maintain clear communication throughout the process and keep you informed about the status of your order.

Since all deliveries are digital, there are no risks related to shipping delays, losses, or damage. You will have immediate access to your files once they are ready. If you encounter any issues accessing or downloading your files, please contact us promptly, and we will assist you without delay.

We do not provide physical products or printed materials as part of our services. However, if you need guidance or recommendations for printing your designs, we are happy to assist or suggest trusted printing service providers.

Thank you for choosing SOFT NEXA.SITE. We are committed to delivering your custom branding materials quickly, securely, and professionally to help your business stand out and grow.